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Veolia’s historic mission and the development of its businesses have made it a stakeholder who wishes to
actively contribute to reducing anthropogenic environmental pollution. Like all industrial businesses, it can also impact the environment in a negative way and it constantly strives to mitigate such impacts. To take its corporate social responsibility commitment to the next level, in 2019 Veolia announced its intention to become a global champion of ecological transformation.

Large corporations are frequently criticised, especially because of the impact their activities may have on the environment, howe- ver, when their core businesses include waste and waste water treatment or providing energy, they actually help protect the environment.

Our societies are generating increasing volumes of waste and consuming more and more energy. Responsible waste and waste water management at an appropriate scale helps preserve the natu- ral environment — be it water, air or the soil.

The progress witnessed in this domain over the past few decades owes much to the large sums invested — particularly by large companies — in research and development.


These days, the water that Veolia is returning to rivers and oceans has been cleaned by was- tewater treatment processes. Veolia limits soil and water pollution by collecting and treating household and industrial waste and it preserves natural resources by recycling waste. Lastly, it helps to reduce discharges of pollutants into the air by treating smoke and it produces energy using innovative techniques.

However, the mere deployment of Veolia’s activities impacts the environment in nega- tive ways: the sites occupied by its facilities may fragment habitats and discharges released into water, air or the soil may contain residual pollution. Veolia’s activities also generate carbon emissions.

In the face of these challenges, Veolia constantly strives to reduce its environmental footprint. This involves continuously improving the environmental performance of its customer operations (by reusing water and optimising energy efficiency for example) and preserving biodiversity at its different sites (i.e., managing spaces in an ecological way, creating or restoring ecosystems,  etc.).

Aside from these historic initiatives, in 2019 Veolia also decided to reinforce its commitment to corporate social responsibility by adopting a more holistic vision and redefining its “purpose” around the idea of usefulness for all stakeholders1. Now more than ever, combating pollution and accelerating the transformation both of its own and its customers’ businesses lie at the heart of its approach. Veolia aims to become a corpo- rate champion of the ecological transformation required at all levels of society. In concrete terms, this strategic transformation is reflected in the deployment of an approach organised around shared progress with and on behalf of stakehol- ders (a multi-faceted performance, organised around18targetsforprogressand18quanti- fied indicators by 2023), the deployment of our Impact 2023 strategic program across all geo- graphies, and training for all employees. Among the targeted objectives, four are directly related to environmental performance, i.e., combating climate change, promoting the circular economy, preservation of water resources, and protection of environments and biodiversity.

One of these objectives measures the impacts of Veolia’s activity on natural environments and biodiversity at its most sensitive sites. Veolia’s R&D teams worked with the French Committee of the International Union for the Conservation of Nature (IUCN) and the biodiversity consul- tancy “Ecosphère” to devise an application that measures its own and its customers’ environ- mental footprint.

Therefore, Veolia’s “purpose” leads it to reor- ganise its business and service lines to help it achieve its environmental objectives in accor- dance with a “holistic” local vision that is always adapted to the specific context on the ground. For example, a waste water treatment project at a given site must focus on restoring natural ecosystems.

Veolia’s new positioning strategy is being driven by the way in which its businesses are changing, the Company’s strategic ambitions (i.e., becoming a champion of ecological transformation) and the professionalism of its employees.

In response to this threefold change in its legal, organisational and skills-based environment, Veolia needs to respond to the concerns of both citizens and “users”. It is a huge challenge for the Company and adjustments will have to be made. Although there is still a long way to go, at least the way ahead is clear.

1 Under the French government Action Plan for Business Growth and Transformation (PACTE in French), companies may redefi   their purpose    and emphasise their corporate social responsibility. Under the PACTE law, Article 1833 of the French Civil Code (code civil) is amended to include the legal notion of social interest and to reiterate the need for companies to focus on the corporate social responsibility challenges inherent in their activities. Subject to its corporate purpose, a company may deploy an entrepreneurial project in pursuit of the collective interest: the “purpose” is the long-term project enshrined within the company’s corporate purpose (source: entreprises – consulted on 12/12/2020).